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UK Broadband Speed Test Results for February 2017
Wednesday 01 March 2017 15:28:40 by Andrew Ferguson

The days are getting longer but is your broadband getting faster? Yes, its that time for the February 2017 speed test results to be published and for the larger providers we are now splitting out the various speed tiers, as this means some providers appear several times now we have extended the main table the top 50 services.

The 50 Fastest UK Broadband Providers and Services in February 2017
(ordered by median speed)
Smaller providers without enough geographic data samples are not included
Provider Quality Metric Download Speed of bottom 10%
(Mbps)
Median Download
(Mbps)
Mean Download
(Mbps)
Median Upload
(Mbps)
Mean Upload
(Mbps)
Download Speed of top 10%
Mbps
Hyperoptic Gigabit 1.3 107.2 269 289 164 264 428
Gigaclear 200 Mbps 1 100.9 104 127 96 115 158
B4RN 1.3 11.8 88.6 177 80 86 509
Virgin 300 Mbps 1.5 38 85.8 109.9 13.7 19 217
Virgin 100 Mbps 1.7 19.1 56.6 55.4 5.5 6.2 90.6
AAISP (FTTC) 1 17.9 52 48.6 14.2 12.5 73.2
KCom Lightstream 1.4 19.3 50.7 73.1 9.8 18.2 177
BT Infinity 2 (FTTC) 1.1 28.9 50.6 50.1 15.1 14.4 72.4
Hyperoptic 100 Mbps 1.2 19.2 50.5 52.4 35.1 37.9 85.9
BT Infinity (FTTH) 1.4 20.5 49.1 60 10.8 13.6 98.4
Metronet UK 1.2 6.7 48 72 30.6 57.8 116.1
Small/Medium providers - up to 76 Mbps (FTTC) 1.2 24.7 47 49.2 16.6 18.2 72.8
Virgin Media 200 Mbps 1.7 23.1 46.5 75.2 10.5 10 161.9
Gigaclear 100 Mbps 1.5 21.5 44 44.7 36.9 37 69.6
Zen Internet (FTTC) 1.2 18.7 39.4 45 15.1 15.8 71.8
PlusNet Fibre Extra (FTTC) 1.3 16.8 38.6 40.1 9.5 10.7 66.9
IDNet (FTTC) 1 19.9 38.2 43.7 9.6 12.2 72.8
Sky Fibre Pro up to 76 Mbps 1.5 26.5 38.1 41.7 10.7 12.4 63.3
Eclipse (FTTC) 1.1 15.1 37 38.2 8.2 10.1 66.9
EE Fibre Plus up to 76 Mbps 3 21.8 36.7 40.2 11.3 12.9 62.9
Daisy Wholesale (FTTC) 1.4 12 35.4 37.2 9.9 12.2 68.6
Entanet (FTTC) 1.4 9.9 33.5 36.7 9.2 11.7 70.4
SeeTheLight (IFNL - FTTH) 1.5 12.1 32.6 37.5 11.4 12.7 63.7
MacAce (FTTC) 1 16.2 32.5 34.5 7.4 8.1 55.1
TalkTalk Fibre Plus up to 76 Mbps 1.4 15.8 32.1 33.9 6.5 8.3 56
Wessex Internet 1.2 16 31.7 32.4 3.9 8.8 45.8
Vodafone Broadband (FTTC) 1.4 13.2 31.1 31.9 8.7 9.5 52.8
BT Infinity 1 up to 52 Mbps (FTTC) 1.3 12.7 29.7 30.2 6.6 6.2 49.3
PlusNet Fibre up to 38 Mbps 1.3 13.4 28.8 26.9 1.7 1.6 37.1
EE Fibre up to 38 Mbps 2.5 11.1 26.1 24.7 7.4 6.5 36
TalkTalk Faster Broadband up to 38 Mbps 1.4 12.6 25.4 25.1 1.7 1.7 36.8
Sky Fibre up to 38 Mbps 1.5 10.9 24.1 23.3 6.4 6.1 35.2
Small/Medium Providers up to 38 Mbps 1.4 7.6 23.2 22.6 5.8 5.6 36.7
Airband 1.4 9.2 23.1 24.2 4.2 9.1 39
Virgin 50 Mbps 2 2.6 21.5 24.3 2.4 2.1 52
EE Mobile 2 3.5 20.5 29.3 3.3 5.8 59.9
Vodafone Mobile 2.3 3.6 14.5 19.1 3 4.3 40.3
O2 WiFi 2.3 3.1 11.8 14.3 1.6 3.4 29
O2 Mobile 2.5 2.3 10.8 15.8 1.9 3.5 38.5
Three Mobile 2.3 1.6 9.4 15.2 1.5 3.9 36.1
Relish 1.8 1.2 9.4 15.6 1 1.9 44
Three 2.1 1.6 8.7 14.8 1.4 4.5 36.4
KCom (ADSL) 1.5 1.2 7.2 7.5 0.6 0.6 13.6
MacAce (ADSL) 1 1.9 6.8 7.3 0.5 0.5 13.9
Daisy Wholesale (ADSL) 1.4 0.9 6.2 7.3 0.5 0.6 16.8
Zen Internet (ADSL) 1.5 1 6.1 7 0.6 0.6 15.5
Sky (ADSL) 1.5 1.2 5.9 7.1 0.6 0.6 15.1
IDNet (ADSL) 1 1.6 5.9 6.9 0.7 0.6 13.8
BT WiFi 2.3 1.2 5.8 9.3 1.4 3.6 18.1
Vodafone Broadband (ADSL) 1.6 1.2 5.8 6.8 0.6 0.6 13.7
Some providers products e.g. Gigaclear Gigabit do not appear due to small sample sizes.
Small/Medium Providers up to 38 Mbps and up to 76 Mbps is the speeds from all the providers who sell VDSL2 but are not BT, EE, PlusNet, Sky or TalkTalk. Providers such as IDNet, PlusNet and Zen Internet who do sell FTTP services have those results excluded from their FTTC results, but due to low volumes the pure fibre option usually does not appear.

The quality metric needs its scale explaining so a rough guide is:

  • 1 to 1.2: Very good connection for streaming and gaming with stable speeds
  • 1.3 to 1.8: Connections are good but there may be the odd rare stutter in downloads or gaming
  • 1.8 to 2.2: Likely to be using Wi-Fi or on a good mobile service. The odd dip in speeds and stutters are noticeable
  • 2.2 to 3: Your connection or Wi-Fi is affecting your experience and web pages may arrive in fits and starts
  • 3 to 4: Connection is likely to be heavily congested and streaming will be difficult. It is worth checking no-one in the property is also heavily using the connection
  • Over 4: Time to find a better provider or if on Wi-Fi use an Ethernet cable

We hope to bring an advanced set of speed test results for each individual test in the near future, so that people can see how their individual test is behaving and we intend to compare the metrics against those recorded by other users on the same provider, thus giving you a better idea of you are performing above or below the average.

Given the extra number of products in the main table we have dropped technology split table, but will feature it occasionally in the future so that the relative differences between the technologies can be seen. This is particularly important with the growing number of small Fibre to the Premises operators who don't make our main table due to the low number of tests.

Median Peak and Off-Peak Download Speed Tests Results January 2017
Provider tbbx1 Test
(1 download)
httpx6 Test
(6 downloads)
Quality
  7am-3pm 6pm-midnight % difference 7am-3pm 6pm-midnight % difference 7am-3pm 6pm-midnight
BT 23.7 Mbps 23.5 Mbps -0.8% 26.4 Mbps 26.2 Mbps 0% 1.03 1.15
EE 8.2 Mbps 7.5 Mbps -8.6% 9.4 Mbps 8.6 Mbps -8.6% 1.32 1.62
Plusnet 18.1 Mbps 17.4 Mbps -3.9% 22.8 Mbps 18.2 Mbps -20.1% 1.06 1.17
Sky 11.5 Mbps 10.5 Mbps -8.7% 14 Mbps 14.1 Mbps +0.8% 1.20 1.33
TalkTalk 10.2 Mbps 10.3 Mbps +1% 12.3 Mbps 12.2 Mbps -0.8% 1.18 1.19
Virgin Media 39.5 Mbps 26.4 Mbps -33% 58.6 Mbps 45.5 Mbps -23% 1.54 1.75

PlusNet believes it fixed in February an issue that has been causing poor single thread download speeds for users at peak times and while there has been some improvement we may have to wait for March to complete to see if there has been a major improvement. Virgin Media continues to perform badly and while their average speeds are still a lot faster than many other services the impact of the speed variations is reflected in the poorer quality score and the posts you see from people complaining about gaming and streaming performance with the provider - it is thought that this variation is also behind why the Virgin 100 Mbps tier comes out faster than the 200 Mbps tier in our speed test tables.

Comments

Posted by New_Londoner 23 days ago
@Andrew
I'm interested to see the different quality metrics for the two Gigaclear products, with what appears to be a significant difference between them. Both would presumably have been affected by the seemingly continuous outages that affect the Gigaclear network, I'm curious why the relatively wide margin between the ratings?
Posted by New_Londoner 23 days ago
Also, the speed and quality results for B4RN seem to fall a long way short of expectations based on claims made by certain posters, any particular reason for this?
Posted by andrew (Favicon staff member) 23 days ago
If one was to eliminate Wi-Fi based mobile and tablets things would improve but for below the top 6 largest providers doing so removes a lot of their test sample, i.e. tablets etc are a normal way to access sites these days.

Posted by Blackmamba 23 days ago
Hi Broadband Watchers.
If you use an old iPad they just do not work on TBB speed test I only found this out over a year ago chip to slow.
My latest is ok and is very accurate and is able to locate many faults and the difference between ISP,s services.
Posted by andrew (Favicon staff member) 23 days ago
The current test started life in 2012 and was happy with ipads and other ios devices of that era.

The speed test is not that much different to any modern website, so users of devices that are very slow will also experience a poor web browsing experience.
Posted by Michael_Chare 23 days ago
How are the different Gigaclear products identified? The Gigsclear 50 product is not shown, and those that signed up a few years ago may well still have the original 10-1000mbps product.
Posted by andrew (Favicon staff member) 23 days ago
Characteristics of the connection, and not shown due to too few people apparently on it - as per note below table.
Posted by brusuth 23 days ago
Id imagine if Hyperopic had provided a better router with it's 100 & 1000 service i.e. AC Wifi then we would be seeing far higher speeds.
Posted by HangTime 22 days ago
Interesting to see that Infinity 2 FTTC has higher median speeds (both up and down) than Infinity FTTH. The download of bottom 10% is MUCH faster on FTTC compared to FTTH also. Probably more down to the user device setup than anything else, and presumably small sample size for FTTH, but remarkable nevertheless.
Posted by New_Londoner 22 days ago
@Hangtime
Don't forget you can opt for 40Mbos download on FTTP, you don't have to take the top speed services - apparently very few people do when given the option to save money by using a slower one.
Posted by andrew (Favicon staff member) 22 days ago
Will hopefully split Infinity FTTH next month into its 1,2,3,4.
Posted by jaydub 22 days ago
How do you determine the Quality Metric score? You explain the significance of the scoring, but not what contributes to the scoring.
Posted by andrew (Favicon staff member) 22 days ago
Analysis of the data from the downstream test. Beyond that is commercially confidential, since others have 'bored' stuff when we've been open and explained in the past.
Posted by TheEulerID 22 days ago
'bored' or 'borrowed'?

Whilst I can understand wanting to protect IPR, without knowing what it's actually measuring, it's of rather limited use as there's no real way of knowing how it might affect somebody or whtehr the difference between 1.1 and (say) 1.3 is significant or not.
Posted by Mikejc 19 days ago
Perhaps TBB would care to disclose the percentages of gamers, non gamers and streamers because as a non gamer, very occasional streamer, I feel comments like "Virgin Media continues to perform badly and while their average speeds are still a lot faster than many other services the impact of the speed variations is reflected in the poorer quality score and the posts you see from people complaining about gaming and streaming performance with the provider" come from Mars
Posted by andrew (Favicon staff member) 18 days ago
Perhaps Virgin Media should fix the issues in their network that mean we would not feel the need to comment about their service performing badly.

Criticism of my statement would be fare if I had said every user on Virgin Media was having poor performance.

If their service is running perfect then those who have it good should do their bit to run tests too.
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