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Fuel Broadband

These speeds are based on information collected from ISPs over time - In light of the new advertising standards on broadband speeds, until ISPs publish updated packages we can update, we would strongly urge you to check the product offering from the ISPs directly prior to subscribing to any service.

Fuel Broadband broadband deals can be found below in the packages section. It is the responsibility of the service provider to advise us of any changes to this data, however if you find any errors, please contact us.

ISP Details

Name Fuel Broadband
Legal Name Information New Call Telecom Ltd
Also Known As Primus Saver
Company Type UK Limited Company
Company Group Information New Call Telecom
ISPA Member Information Medium
Ofcom Code of Practice Information True
Migration Support Information Inbound and Outbound
Rating 5_empty_stars compare this ISP to others
Links Plus Homepage | Home Broadband | Complaints Policy

Contact Details

Sales E-Mail
Sales Telephone 0800 036 0094 ( Free Call (e.g. 0800) )
Mon - Fri (unknown) | Sat (unknown) | Sun (unknown)
Support E-Mail
Support Telephone 0800 036 3839 ( Geographic (e.g. 020) )
Mon - Fri (unknown) | Sat (unknown) | Sun (unknown)
You need to select a Usage Profile which best describes how much you think you will download from the Internet. If you are unsure, you should probably select "Home Light" or "Home Medium". It may be worth discussing this with other members of your household as some activity (e.g. downloading movies online) can increase the usage significantly.

Packages (based on 3 GB transfer) - incl. 20% VAT

Package Name Speed Category Setup Cost Monthly Cost
Unlimited Fuel Broadband **free broadband for 6 months + £17.60/m line rental** 16 Meg FREE £23.60
red prices indicated packages with usage based pricing (the more you download, the more it costs)

Dispute Resolution

Ofcom requires all communication providers to be a member of an Alternative Dispute Resolution (ADR) scheme. This is to allow residential and small business providers with access to a prompt and independent resolution when there is a dispute with their communications provider. CISAS and Ombudsman Services are the two approved schemes.
Ombudsman Services True

Network Details

IPv6 support False
Multicast support False