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thinkbroadband and cookies

About cookies

Every website uses cookies which are small files stored on your computer when you visit a website. The data stored in them is used to enable features on the website, such as keeping you logged in, or remembering your preferences. They are also commonly used to help generate website statistics to find out user numbers and where users come from or to test site features.

How to disable cookies (opt-out)

Cookies are not harmful to your computer, and we don't store any personal information in them. If you do not want to receive cookies from us, please change your browser settings to block cookies. Your browser help documents should give you details on how to do this. Alternatively you can find out how to do this for many browsers at

Third Party Cookies

We use third parties to provide services on our website. This includes, but is not limited to, advertising and website analytics, and these services may set cookies on your computer. You may see cookies for these sites from Google Adsense, Doubleclick, Google Analytics and Twitter.

You can opt out of Google Adsense personalisation here. This applies to all Adsense ads across the Internet:

You can opt out of Google Analytics using a browser add-on (available for Internet Explorer, Google Chrome, Mozilla Firefox, Apple Safari, and Opera). Again, this applies to all across the Internet:

List of cookies we use

Cookie Name Purpose

Google Analytics

These cookies are used by google analytics to log when users visit our website, if it is their first visit, and where they came from to get to our site. This information helps us track who is using our website, and helps us work out what features are used so we can better develop the services that we provide to you. No personal information is shared with Google via these cookies.

ag This cookie is used to log that you visited our website, and when.
ag_remember This cookie is used to store that you have logged in on the website so you do not have to re-enter your user details on each visit.
cb-enabled This cookie is used to record that you are happy to accept cookies on our website and have them stored on your computer/device.
meter This cookie is used in relation to our tbbMeter web statistics.
surveyMessage This cookie is used so we can hide our survey message when you click the close button.
tbbpid This cookie is used to store that you have taken part in a poll on our website.
w3t_myname This cookie is used to store login information used on the forums.
w3t_mypass This cookie is used to store login information used on the forums.
w3t_visit This cookie is used to store which forums and posts you have read during your current visit on the forums.

Other cookies may be set by third parties such as Google Adsense/doubleclick for purposes of advertising. We do not have any control over these cookies, and you should opt out of these via the appropriate advertiser or using your browser settings.

Cookies may also be set on links that you follow from our website. We earn a small amount of commission from some of the broadband providers listed (we do not require that providers pay us this), and cookies are used to track this information.